Effective Date: Oct 4, 2025
Last Updated: Oct 4, 2025
Welcome to LineNote ("we," "our," or "us"), a real-time transcription and translation service provided by MatrixMap, LLC. These Terms of Service ("Terms") govern your access to and use of our software applications, websites, and services (collectively, the "Service").
By downloading, installing, accessing, or using LineNote, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Service.
LineNote provides:
Real-time Audio Transcription: Convert spoken audio to text using on-device machine learning models
Multi-language Translation: Translate transcribed text between supported languages
AI-Powered Summarization: Generate summaries of transcribed content using AI services
Cross-platform Access: Available on iOS, macOS, and web platforms
Offline Functionality: Core transcription features work without internet connectivity
Our Service utilizes advanced AI models including Whisper for transcription and various AI providers (Gemini, ChatGPT) for summarization
Some features require internet connectivity and utilize third-party AI services
Processing may involve sending data to our servers or third-party AI providers as described in our Privacy Policy
You must be at least 13 years old to use our Service. If you are under 18, you must have your parent or guardian's permission to use the Service.
You must provide accurate, current, and complete information during registration
You are responsible for safeguarding your account credentials
You must notify us immediately of any unauthorized use of your account
One account per user; sharing accounts is prohibited
Free accounts may be limited to single-device access
Paid subscriptions may allow multi-device access as specified in your plan
We offer several subscription tiers:
Free Plan: Limited features with trial periods for premium functionality
Translation Plan: Includes translation features
Pro Plan: Full feature access
Custom Plans: Enterprise and specialized offerings
Subscriptions automatically renew unless cancelled
Payment is charged in advance for each billing period
All fees are non-refundable except as required by law
We may change subscription prices with advance notice
Free accounts include limited trial access to premium features
Translation features are available for 24 hours from account creation for free users
Usage limits apply as specified in your subscription plan
Limits include transcription time, translation requests, and AI summary generations
You may use LineNote for:
Personal note-taking and transcription
Business meetings and professional communications
Educational purposes
Content creation and accessibility needs
You may not use LineNote to:
Transcribe copyrighted content without authorization
Record conversations without proper consent from all participants
Generate harmful, illegal, or discriminatory content
Violate any applicable laws or regulations
Reverse engineer or attempt to extract our AI models
Interfere with or disrupt our Service
Use automated means to access the Service beyond normal usage
You are solely responsible for all content you process through our Service
You must have proper rights and permissions for any audio content you transcribe
You must comply with all applicable recording consent laws in your jurisdiction
Your use of LineNote is governed by our Privacy Policy
Audio processing and transcription occur locally on your device
Transcribed content and recordings are stored locally on your device, not on our servers
Only specific features like AI summarization and translation may send processed text (not audio) to third-party services
We implement appropriate security measures to protect any data that leaves your device
You retain full ownership of your original content, transcriptions, and recordings
All transcribed content and audio recordings remain on your device
We do not claim ownership of any content you create or process
You grant us limited rights to process only the minimal data necessary for cloud-based features (such as text for AI summarization)
LineNote and all related trademarks, logos, and brand elements are our property
Our software, algorithms, and AI models are protected by intellectual property laws
You may not copy, modify, distribute, or create derivative works of our Service
Our Service integrates with third-party AI models and services
Third-party content is subject to respective providers' terms and licenses
We utilize open-source components under their respective licenses
We strive to maintain high service availability but do not guarantee uninterrupted access
Scheduled maintenance may temporarily affect service availability
Some features require internet connectivity and third-party services
We may modify, suspend, or discontinue features at any time
We will provide reasonable notice for significant changes
Updates may be automatically downloaded to maintain security and functionality
Transcription and translation accuracy may vary based on audio quality, accents, and language complexity
AI-generated summaries are automated and may contain errors or inaccuracies
You should review and verify all generated content for accuracy
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY IS LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM
WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO THEY MAY NOT APPLY TO YOU
You may terminate your account at any time through your account settings
Cancellation of paid subscriptions takes effect at the end of the current billing period
You remain responsible for all charges incurred before termination
We may terminate or suspend your account immediately if you:
Violate these Terms or our Acceptable Use Policy
Engage in fraudulent or illegal activities
Fail to pay applicable fees
Pose a security risk to our Service or other users
Upon termination, your right to use the Service ceases immediately
We may delete your account data in accordance with our Privacy Policy
Provisions regarding intellectual property, disclaimers, and limitations survive termination
You are responsible for obtaining proper consent before recording any conversations
Recording laws vary by jurisdiction and may require all-party consent
You must comply with all applicable privacy and recording laws
You are responsible for compliance with local laws in your jurisdiction
Some features may not be available in all countries
Export control laws may apply to certain features
These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles.
We encourage resolution of disputes through direct communication with our support team
For disputes that cannot be resolved informally, binding arbitration may be required
Class action waivers may apply as permitted by law
We may update these Terms from time to time. We will notify you of material changes by:
Posting notice within the Service
Sending email notification to your registered address
Providing in-app notifications
Continued use of the Service after changes constitutes acceptance of the updated Terms.
For questions about these Terms or our Service, contact us at:
MatrixMap, LLC.
Email: [email protected]
Website: https://linenote.app
These Terms, together with our Privacy Policy, constitute the entire agreement between you and LineNote.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any provision does not constitute a waiver of future enforcement of that provision.
You may not assign your rights under these Terms. We may assign our rights and obligations to any party.
By using LineNote, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.